The Story Behind
Coffee, Kindness, & Inclusion
Coffee, Kindness, & Inclusion was built at the intersection of lived experience and professional purpose. It was founded on a simple belief: workplace culture should feel human, and inclusion should be experienced—not just written into policies.
What began as personal experience became a mission to help organizations create environments where people feel seen, supported, and able to thrive.
As a disabled professional, Jessica spent years navigating workplaces where inclusion was often discussed, but not always fully experienced. While building a global career in learning, culture, and inclusion, she gained a unique perspective on both the employee experience and the challenges leaders face.
One thing became increasingly clear:
Most organizations genuinely want to create inclusive workplaces. The challenge is rarely intention.
Policies can exist. Hiring goals can be met. Conversations can happen. Yet employees can still leave feeling unseen, unsupported, or unable to fully contribute.
That gap became impossible to ignore.
And that's when The Inclusion Gap™ was born.
The Inclusion Gap is the space between hiring disabled talent and creating the conditions for people to be supported, belong, grow, and advance.
Many organizations succeed at hiring. Fewer succeed at:
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Supporting employees
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Developing talent
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Creating advancement pathways
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Retaining disabled employees
Closing that gap became the foundation of Coffee, Kindness, & Inclusion.
Coffee, Kindness, & Inclusion exists to help organizations move beyond awareness and create cultures where inclusion lives in everyday leadership behaviors, conversations, decisions, and experiences.
Hi, I’m Jessica Pelasky, Founder of Coffee, Kindness, & Inclusion and a Disability Inclusion Consultant dedicated to helping organizations turn empathy into action. With more than 10 years of experience in learning, leadership development, and workforce transformation, I've designed global programs reaching thousands of professionals across 30+ countries.
My work focuses on helping leaders build workplaces where people with disabilities can thrive—not just be hired.I also serve on the Delta Air Lines Advisory Board on Disability and Accessible Travel, where I collaborate with leaders to advance accessibility and inclusion across the travel experience.
As someone who lives with Osteogenesis Imperfecta (OI), commonly known as brittle bone disease, I bring both professional expertise and lived experience to every conversation. My mission is simple: help organizations close The Inclusion Gap™ and create cultures where everyone belongs.
Why Organizations Work With Me
Organizations partner with Coffee, Kindness, & Inclusion because they need more than awareness.
They need action.
By combining lived disability experience, global leadership expertise, and practical consulting approaches, I help organizations move beyond good intentions and create meaningful, sustainable change.
The Philosophy Behind the Name
Coffee
Coffee represents connection because some of the best conversations begin around a table. It creates space for openness, trust, and honest dialogue.
Kindness
Kindness reflects the belief that empathy and humanity are not weaknesses in leadership. They are strengths that shape how people experience work and each other.
Inclusion
Inclusion is the outcome. Creating workplaces where people feel seen, supported, valued, and able to contribute fully.
The Mission Today
Today, Coffee, Kindness, & Inclusion partners with organizations to help close the gap between intention and impact.
Through leadership development, strategic advisory, and conversation-driven experiences, the focus is simple: helping organizations create cultures where inclusion becomes something employees genuinely experience every day.
Some of the most meaningful conversations I've had about leadership, disability, and belonging didn't happen in conference rooms. They happened over coffee.